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Quality Management
Home PDU for the PMP® / Technical

Managing Project Quality

USD 15.00
instructor
Instructor
Alan Fata
Category
Technical
Difficulty
Easy
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Course Highlight Curriculum Course Content Take The Test
Learning Objectives:
  1. Define quality.
  2. Define and explain statistics terms used in quality control.
  3. Estimate the likelihood of samples falling within one, two, or three standard deviations of the mean given a normal distribution caused by random factors.
  4. Describe the historical events and forces that led up to today’s emphasis on quality as a competitive requirement.
  5. Describe quality awards in Japan and the United States.
  6. Describe quality programs and standards such as TQM, Six Sigma, and ISO 9000.
  7. Describe and calculate the cost of quality.
  8. Identify the similarities between process quality management and project quality management.
  9. Identify the differences between process quality management and project quality management.
  10. Define statistical measurement terminology.
  11. Identify sources of information for the planning process.
  12. Identify and describe the techniques for controlling project quality.
  13. Describe the results of planning and controlling quality.
  14. Describe the purpose and methods of quality assurance.

Other course details:
  1. This is an introductory course that does not require any prerequisite.
  2. This course can be taken on a standalone basis.
  3. This course is chapter 10 in the book titled "Project Management from Simple to Complex".
  4. It provides 3 PDU (Technical skill) towards your PMP professional development education.
Course Features
Credits:
3 PDU
Skill section:
Technical
Access:
Lifetime
Test questions:
18
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