Quality Management
Managing Project Quality
USD 15.00
Learning Objectives:
- Define quality.
- Define and explain statistics terms used in quality control.
- Estimate the likelihood of samples falling within one, two, or three standard deviations of the mean given a normal distribution caused by random factors.
- Describe the historical events and forces that led up to today’s emphasis on quality as a competitive requirement.
- Describe quality awards in Japan and the United States.
- Describe quality programs and standards such as TQM, Six Sigma, and ISO 9000.
- Describe and calculate the cost of quality.
- Identify the similarities between process quality management and project quality management.
- Identify the differences between process quality management and project quality management.
- Define statistical measurement terminology.
- Identify sources of information for the planning process.
- Identify and describe the techniques for controlling project quality.
- Describe the results of planning and controlling quality.
- Describe the purpose and methods of quality assurance.
Other course details:
- This is an introductory course that does not require any prerequisite.
- This course can be taken on a standalone basis.
- This course is chapter 10 in the book titled "Project Management from Simple to Complex".
- It provides 3 PDU (Technical skill) towards your PMP professional development education.
Course Features
Credits:
3 PDU
Skill section:
Technical
Access:
Lifetime
Test questions:
18